Privacy Policy

Effective Date: May 3, 2013   |   Last Updated: April 2026

At José Jalapeños, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data. By using our website or services, you agree to the terms of this policy.

1. Information We Collect We may collect the following types of information when you interact with our website or services:

• Personal Information: Such as your name, email address, phone number, and billing details when you provide them to us.
• Non-Personal Information: Such as browser type, IP address, and usage data collected through cookies and other tracking technologies.

2. How We Use Your Information The information we collect is used to:

• Provide and improve our services.
• Communicate with you regarding your account or inquiries.
• Fulfill your requests and process transactions.
• Enhance the functionality and user experience of our website.

3. Sharing Your Information We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except in the following circumstances:

• Legal Requirements: When required by law, regulation, or legal process.
• Explicit Consent: When you have explicitly authorized us to share your information.

4. Data Security We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission.
• Regular monitoring and updates to our systems.
• Limiting access to personal information to authorized personnel only.

5. Your Rights and Choices As a user, you have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal data we hold about you and request corrections if necessary.
• Data Deletion: You may request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies Our website uses cookies and similar technologies to:

• Enhance user experience.
• Analyze website traffic and usage patterns.
• Remember your preferences for future visits. You can manage your cookie preferences through your browser settings.

7. Compliance with US Privacy Laws As a company based in Missouri, USA, we comply with all applicable federal and state privacy laws, including but not limited to:

• California Consumer Privacy Act (CCPA): While primarily applicable to California residents, we extend similar rights to all users where feasible.
• Gramm-Leach-Bliley Act (GLBA): For financial data, where applicable.
• Health Insurance Portability and Accountability Act (HIPAA): For handling health-related information, if relevant.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically.

11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

José Jalapeños
Columbia: 4103 W Vawter School Road, Suite 101, Columbia, MO 65203
Ashland: 503 South Henry Clay Blvd., Ashland, MO 65010

Your trust is important to us, and we are committed to protecting your privacy.

SMS / Text Messaging Policy Addendum

This SMS/Text Messaging Policy Addendum applies to any text messaging (SMS or MMS) communications sent by José Jalapeños to individuals who have provided a mobile phone number and consented to receive such messages. This addendum supplements our Terms and Conditions and Privacy Policy.

1. Consent to Receive Messages By providing your mobile phone number to us through our website, forms, or other communication channels, you expressly consent to receive text messages from José Jalapeños. These messages may include account notifications, service updates, appointment reminders, support responses, and other informational communications related to our services. Consent to receive text messages is not a condition of purchase unless explicitly stated.

2. Message Frequency Message frequency may vary depending on your interaction with our services. We strive to limit messaging to what is reasonably necessary to provide timely and relevant information.

3. Opt-Out and Unsubscribe You may opt out of receiving SMS/text messages at any time. To stop receiving messages, reply STOP to any message you receive from us. After opting out, you may receive one final confirmation message. You may also contact us directly to request removal from text messaging communications.

4. Help and Support If you need assistance with our text messaging program, reply HELP to any message or contact us directly via our contact page.

5. Message and Data Rates Standard message and data rates may apply depending on your mobile carrier and plan. José Jalapeños is not responsible for any charges incurred by your wireless service provider.

6. Carriers and Availability SMS delivery is subject to availability and is dependent on your mobile carrier and device. Wireless carriers are not liable for delayed or undelivered messages.

7. Privacy and Data Use We do not sell, rent, share, or disclose mobile phone numbers or SMS consent data to third parties for marketing purposes. Information collected through our SMS program is used solely for communicating with you regarding our services and is handled in accordance with our Privacy Policy, applicable federal laws, and Missouri state law.

8. Compliance with U.S. Laws Our SMS/text messaging practices are designed to comply with applicable U.S. laws and regulations, including the Telephone Consumer Protection Act (TCPA) and applicable FCC guidelines. We maintain records of consent where required and honor all opt-out requests promptly.

9. Changes to This Policy We reserve the right to modify this SMS/Text Messaging Policy Addendum at any time. Updates will be effective upon posting to our website.

If you have any questions about this addendum, please contact us using the information provided above.